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The Wealth Consulting Group (WCG) is aware that a solid relationship between a client and an advisor means maintaining the confidentiality of our clients and our clients’ information. WCG has put internal policies and procedures in place to ensure your safety and confidentiality. We also ensure we do not engage in business transactions with those that will use your information for purposes other than those intended by WCG advisors.
WCG has adopted the following procedures to ensure your safety:
Steps to provide security
WCG has set in place very particular procedures to ensure your information is under lock and key. These steps are as follows: 1) implementing a number of physical and electronic security features to prevent unauthorized access; 2) limiting employee access to client information; and 3) conducting periodic reviews of our computer systems, including security features. Our employees are also required to acknowledge their responsibility to maintain the confidentiality of your information.
Collecting accurate information
We use applications and fact finders to collect your information so as to determine which product and service might be ideal for you. We use information pertaining to your account with us and the transactions in those accounts, the services we provide, and any information from a third party that will confirm information. We understand that accuracy is key when we provide you with information pertaining to your account. We offer your information in several forms such as account statements and billing statements. Should any of this information be inaccurate, please contact us as soon as possible so we may resolve the issue.
Disclosing client information
We may disclose some or all of the client information we collect about you under the following circumstances: 1) to verify or complete a transaction; 2) to verify the existence and condition of your account for a third party, such as another financial institution; 3) to a third party who performs functions on behalf of WCG (i.e., a custodian or other broker-dealer); 4) to comply with laws, regulations, or a court or government order or request, such as in response to a subpoena or a request by an SEC/FINRA examiner; 5) to inform you of our other products or services; 6) if you or any authorized person on the account gives us oral or written permission to do so; or 7) to verify the accuracy of information that you have provided to us.
Your rights when we disclose your information to a third party
We are unable to disclose your information to others without your permission. Should the need for us to do so arise, you would have the right to decide not to disclose that information, or “opt-out” of our disclosing that information. Since we do not currently disclose your information to anyone, you do not need to avail yourself of the right to opt-out. Should our policies change, we would provide you with detailed information prior to implementing any potential change and request your approval. At that time, we would also provide you with information on how you would be able to opt-out of us disclosing information about you.
Customer information about former clients
We apply the same privacy policies and practice to our former customers that we do to our existing clients. Collected client information is retained in accordance with Federal law.
Protecting your information
There are a number of steps you can take to protect your information, including 1) before you reveal any personally identifying information, find out how it will be used and whether it will be shared with others; 2) pay attention to your billing cycles and follow up with creditors if your bills don't arrive on time; 3) guard your mail from theft; 4) deposit outgoing mail in post office collection boxes or at your local post office; and, 5) put passwords on your credit card, bank and phone accounts. If you suspect that your personal information, including social security number or account information has been misappropriated to commit fraud or theft, please contact: 1) your WCG personal representative; 2) the fraud departments of each of the three major credit bureaus; 3) the creditors for any accounts that have been tampered with or opened fraudulently; and 4) your local police or the police in the community where the identify theft took place. You should also contact the Federal Trade Commission (FTC) at 1-877-IDTheft or at www.consumer.gov/idtheft.
Limiting direct marketing from others
If you wish to remove your name or reduce the amount of marketing mail or telemarketing calls that you receive, you may do so by notifying the following in writing: firstname.lastname@example.org